Reports

Open Reports in the sidebar (under Workspace). The page is organised as seven tabs across the top: Overview, Revenue, Bookings, Staff, Services, Clients, and Operations. Each tab is its own route — for example, the Revenue tab lives at /reports/revenue.

Most salons live in Overview and Revenue day to day. The rest are there when you have a specific question.

Overview (/reports)

The landing page. A KPI strip across the top (revenue, bookings, new clients, average ticket — each compared to the previous period) and a few headline charts pulled from the deeper tabs. Best for a 30-second status check before opening the specific tab you actually need.

Revenue (/reports/revenue)

Everything money-shaped. Revenue over time, the Revenue by booking source chart (where bookings come from — direct, online, walk-in, etc.), payment-method breakdown, average ticket trend.

If someone asks "how did we do last month?" — this is the tab.

Bookings (/reports/bookings)

The booking pipeline: how many were created, completed, no-show, cancelled, by day. The booking funnel view shows how online booking attempts convert to confirmed appointments — useful if your booking page traffic is high but conversions feel low.

Staff (/reports/staff)

Per-staff performance: revenue, bookings completed, average ticket, utilization (% of working hours actually booked). The leaderboard on the Dashboard is a slice of this report.

Services (/reports/services)

Per-service performance: how many times each service was booked, total revenue, average price (which can drift from list price if you've discounted). Use this to spot services that are popular but cheap, or expensive but rarely booked.

Clients (/reports/clients)

Client-side metrics: new vs. returning, cohort retention (how many of January's new clients came back in February, March, etc.), and lifetime-value summary. Helpful when you're deciding where to spend on marketing.

Operations (/reports/operations)

Capacity and efficiency: a booking heatmap by day-of-week and hour-of-day showing when you're busy and when you're idle, no-show rate, leakage (booked slots that ended up empty), and utilization per chair / staff.

Tips

• Date range sits at the top of each report and applies across the tab. Most reports default to last 30 days.
• Location filter — if your salon has multiple locations, every report can be rolled up across all of them or filtered to one.
• Export — most charts have an export button if you want the numbers in a spreadsheet.