Payments and policies

Randvu is built to be a booking platform, not a payment processor. Card payments at checkout, online deposit charges, gift cards, and automatic no-show fees aren't shipped yet — Stripe shows up in the product, but only as a "Coming soon" integration tile and for Randvu's own subscription billing. This article covers what you can do with money today.

What exists today

Booking rules and general policies

The closest thing to money rules you can actually configure today is in Settings → Booking rules & policies. The page has six sections — what's live, what isn't:

• General settings (active) — advance booking window, minimum booking notice.
• Scheduling (active) — slot interval, dense booking, allow back-to-back.
• Cancellation (marked Coming soon in the UI today) — the section is rendered but the controls aren't wired to a charging system yet.
• No-show (marked Coming soon in the UI today) — same as Cancellation.
• Deposit (marked Coming soon in the UI today) — same.
• General policies (visible / active) — a free-text area that publishes onto your public Policies tab.

Until the Cancellation / No-show / Deposit sections come out of Coming soon, the practical workaround is the General policies free-text field — write what your cancellation / no-show / deposit terms are in plain English, save, and clients see them on your storefront's Policies tab before they book. Collecting the money is on you (card terminal, bank transfer, whatever you already use) until charging through Randvu ships.

Subscription billing

Your Randvu plan itself is paid through Stripe. Manage the plan and the card on file from Settings → Subscription & billing. This is separate from any client-facing payments.

Marking a booking as no-show

When a client doesn't show up, open the booking from the calendar and use Mark as no-show. This updates the booking status (and the client's no-show rate, which feeds the auto-computed status chips) but does not charge anything.

What's coming

The product copy mentions these as Coming soon — none are connectable today, but they're on the roadmap. Treat any guide that promises them as describing a future state:

• Stripe checkout for the salon's clients (cards, terminals, online deposits, automatic no-show charges).
• Sell gift cards and packages.
• A payouts / transactions report.

If you see a Connect button on an integration tile, double-check the page first — the integrations page currently displays "All integrations coming soon — none are connected yet." If that disclaimer is still there, the feature isn't live.